PRIVACY POLICY Estudio Urya SL — Albergue San Nicolás Updated to March 2024 | In accordance with RGPD (EU) 2016/679 and LOPDGDD

1. RESPONSIBLE FOR THE TREATMENT

* Company name: Estudio Urya SL

* CIF: B26068882

* Registered office: Calle Gran Vía, 57, Entlo. — 26005 Logroño (La Rioja)

* Email: reservas@alberguesannicolas.es

* Website: https://alberguesannicolas.es

2. PURPOSE OF THE TREATMENT

The personal data you provide through the forms on this website are processed for the following purposes:

* Reservation management and provision of accommodation service.

* Attention to queries, complaints and requests for information.

* Sending own commercial communications, only when the user has given his express consent to do so.

* Compliance with legal obligations arising from tourism and accommodation regulations applicable in La Rioja.

3. LEGAL BASIS OF THE TREATMENT

The processing of your data is based on the following legal bases, in accordance with Article 6 of the GDPR:

* Execution of a contract: when the treatment is necessary to manage your reservation or provide the requested service.

* Consent of the interested party: for the sending of commercial communications and the use of cookies that are not strictly necessary. You can withdraw your consent at any time without affecting the legality of the previous treatment.

* Compliance with a legal obligation: when the applicable regulations require the processing of your data (e.g., tax or security legislation).

* Legitimate interest: for the improvement of the services provided and the security of the website.

4. CATEGORIES OF DATA PROCESSED

Depending on the purpose, the following categories of data may be processed:

* Identification data: name, surname, ID/passport (when required by lodging regulations).

* Contact details: postal address, email, phone number.

* Reservation data: entry and exit dates, number of people, preferences.

* Payment data: managed through certified secure payment platforms. Estudio Urya SL does not store bank card data.

5. STORAGE PERIOD

The data will be kept for the time necessary to fulfill the purpose for which they were collected and during the legally established periods:

* Customer and reservation data: 5 years from the last provision of the service, in accordance with commercial and tax regulations.

* Commercial communication data: until the user withdraws his consent.

* Traveler entry records: in accordance with the deadlines required by citizen security regulations (currently 3 years).

6. RECIPIENTS AND DATA COMMUNICATION

Estudio Urya SL does not sell, rent or transfer your personal data to third parties for commercial purposes.

Your data may be communicated exclusively to:

* Public administrations and state security bodies, when required by current regulations (e.g., communication of travel data to the Security Forces and Bodies).

* Service providers who act as data processors, with whom the corresponding processing contracts have been signed in accordance with Article 28 of the GDPR. These include:

* Google LLC (Google Analytics): website statistical analysis tool. Information about your privacy policy at: https://policies.google.com/privacy

* Hostaway: online reservation management platform integrated into the website, through which the necessary data is processed to formalize and manage reservations (name, surname, email, payment data). Information about your privacy policy at: https://www.hostaway.com/privacy-policy

* Web hosting and email service providers.

No international data transfers are made outside the European Economic Area, unless the service providers used have adequate guarantees in accordance with the GDPR.

7. RIGHTS OF DATA SUBJECTS

According to the GDPR and the LOPDGDD, you have the right to:

* Access: know what personal data we process.

* Rectification: request the correction of inaccurate or incomplete data.

* Deletion ("right to be forgotten"): request the deletion of your data when they are no longer necessary for the purpose for which they were collected.

* Opposition: oppose the processing of your data in certain circumstances.

* Limitation of treatment: request that the processing of your data be restricted in certain cases.

* Portability: receive your data in a structured and commonly used format, and transmit it to another person in charge.

* Withdrawal of consent: at any time, without retroactive effect.

To exercise any of these rights, you can contact:

* Email: reservas@alberguesannicolas.es

* Postal mail: Estudio Urya SL, Calle Gran Vía, 57, Entlo. — 26005 Logroño (La Rioja)

You must prove your identity by attaching a copy of your ID, passport or other valid identification document. We will respond to your request within a maximum of one month from its receipt.

If you consider that the processing of your data does not comply with current regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), competent control authority in Spain: www.aepd.es

8. VERACITY OF THE DATA

The user guarantees that the personal data provided are truthful, accurate and updated, being responsible for communicating any modification. Estudio Urya SL is not responsible for the inaccuracy of the data provided by the user.

In case of providing data of third parties through the forms on the website, the user must have previously informed them of the content of this privacy policy and have their authorization.

9. COOKIES POLICY

What are cookies?

Cookies are small text files that are stored on the user's device when they visit a website. They allow the website to remember your actions and preferences for a period of time.

Cookies used on this website

Technical / strictly necessary cookies: language selection cookie that allows you to remember the language chosen by the user to avoid its selection in successive visits. It does not collect personal data for commercial or tracking purposes.

Analytical cookies (Google Analytics): we use Google Analytics to collect anonymous statistical information about the use of the website (number of visitors, most visited pages, browsing time, etc.). This data is used exclusively to improve the website. You can disable Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout

Booking engine cookies (Hostaway): the booking engine integrated into the website uses Hostaway's own cookies to manage the booking process, remember search preferences and guarantee the security of the transaction. These cookies are necessary to complete a reservation and cannot be deactivated if you want to use the online booking service.

Cookie management

Technical cookies necessary for the operation of the site do not require prior consent. For the rest of the cookies, we will ask for your consent through the configuration panel available on the website.

You can manage, block or delete cookies from your browser settings:

* Google Chrome: Settings > Privacy and security > Cookies and other site data.

* Mozilla Firefox: Options > Privacy and security > Cookies and site data.

* Safari: Preferences > Privacy > Manage website data.

* Microsoft Edge: Settings > Privacy, search and services > Cookies.

Please note that disabling certain cookies may affect the proper functioning of the website.

10. DATA SECURITY

Estudio Urya SL has adopted the necessary technical and organizational measures to guarantee the security of personal data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, in accordance with the requirements of the GDPR.

11. PRIVACY POLICY UPDATE

Estudio Urya SL reserves the right to modify this privacy policy to adapt it to legislative, jurisprudential or operational developments of the website. Any substantial changes will be notified to users through the website itself.

Last update: March 2024 Estudio Urya SL — Calle Gran Vía, 57, Entlo. — 26005 Logroño (La Rioja) — reservas@alberguesannicolas.es

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